Operations Supervisor - Romeoville, IL
Romeoville, IL On-site
$56,500–$65,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
As the Operations Supervisor , you will help oversee the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance oversight to ensure consistent adherence to operational standards and procedures. You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure optimal system performance. With a mindset rooted in continuous improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The Operations Supervisor also plays a key role in compliance adherence and maintaining readiness for inspections. This position is essential to the success of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.
What you'll bring
- Willingness to obtain an Illinois Pharmacy Technician license and National Pharmacy Technician Certification (CPhT) within a defined timeframe upon hire
- High school diploma or equivalent required
- Minimum of 2 years of people management experience in an operations, fulfillment, manufacturing, warehouse, retail, or other high-volume environment, including experience conducting performance evaluations, coaching employees, and managing daily performance within the operation
- Proven leadership skills with the ability to motivate, guide, and support a team in a fast-paced fulfillment environment
- Empathy, patience, and professionalism in interactions with both patients and team members
- Strong critical thinking and decision-making abilities, especially when navigating high-pressure or time-sensitive situations
- Excellent organizational skills and a sharp attention to detail to ensure order accuracy and compliance
- A proactive, improvement-oriented mindset and the ability to contribute to cross-functional problem-solving
- Excellent verbal and written communication skills, and a collaborative spirit that thrives in cross-functional environments