Jobs in San Ramon, CA

About the role

At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service. The Organ Donation Coordinator (ODC) is integral to providing leadership and continuity of service to all donor families and hospital partners in a 24 x 7 x 365 operations center that receives referrals, screens potential organ donors with referral facilities, and coordinates logistics involved in the donation process. This individual is responsible for enhancing the mission of DNWest by responding to and triaging organ referrals so the appropriate DNWest staff can be dispatched to facilitate the donation process. Typical duties include immediate response to organ donor referrals and evaluation by phone of the referral, identification of resources needed for the referral and triaging the referral to the appropriate DNWest staff member. The ODC interacts and communicates closely with Resource Triage Coordinator (RTC) team, organ clinical staff, hospital staff, and other key individuals and groups in a manner that reflects positively on the organization.

What you'll bring

• Compassionate, conscientious, ethical, and must possess strong interpersonal skills that will allow her/him to deal effectively with individuals or group of individuals, particularly a variety of medical professionals as well as donor families.
• Strong written and verbal communication skills and an ability to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives.
• Maintain strong organizational skills that will allow him/her to assess changing environments
• be able to establish appropriate priorities
• handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times.
• Provide accurate assessments of job performance and recommend changes in policies, procedures, strategies and action plans.
• Bachelor’s degree in biologic sciences or an equivalent degree/diploma/certification in an allied health field, i.e., emergency medical technician/paramedic or respiratory therapist.
• Minimum of 3 years of experience may substitute for educational requirement.
• Previous OPO experience working with hospital partners
• Donor Network West takes a market-based approach to pay.
• All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
• Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary.