Supervisor, State General Management - Northern California
San Jose, CA, USAAll locationsSan Jose, CA, USAPetaluma, CA, USASacramento, CA, USA On-site
$90,000–$95,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
The Supervisor, State General Management - Northern California leads a team of Account Executives responsible for delivering exceptional customer service, product adoption, and operational excellence across the region. This role manages high‑level relationships with state agencies, dealer associations, and strategic partners while ensuring the Automated Vehicle Registration System (AVRS) meets all state compliance requirements and contractual obligations. The State Supervisor is accountable for team performance, customer satisfaction, install and support execution, and identifying process or product opportunities that drive AVRS growth. This is a highly visible, customer‑facing leadership role requiring strong business acumen, communication skills, and the ability to execute in a fast‑moving environment.
What you'll bring
- Minimum 5 years of account management and 1 year of management experience in a customer‑facing environment.
- Ability to travel up to 75% of the time within the Northern California territory
- Strong communication skills, including written, verbal, presentation, and relationship‑building abilities.
- Ability to present confidently to groups both virtually and in person.
- Proven ability to lead, coach, and motivate a field‑based team.
- Highly organized with strong attention to detail and a focus on process excellence.
- Ability to collaborate effectively across departments and influence without direct authority.
- Comfortable navigating a fast‑paced, evolving technology and regulatory environment.
- Proficiency with PC hardware/software, Microsoft Office, and basic troubleshooting.
- Strong customer relationship skills with the ability to identify needs, remove barriers, and d rive adoption.
- Ability to create and present business cases when requesting team or resource
- CDK Global is committed to fair and equitable compensation practices.