Jobs in Tokyo, Japan

About the role

In this role, you will lead Consumer Insights (CI) for Japan, informing both the direction of the business and execution of key projects across Content (anime, live action, unscripted, live/sports) and increasingly Commerce and Product. This is a senior Consumer Insights leadership role in the market. The expectation is to operate as a strategic thinking partner to senior leaders—shaping how consumer understanding informs decisions, alongside delivering high-quality research. You will own the end-to-end leadership of a thoughtfully constructed portfolio of work—ranging from high-impact strategic initiatives to more immediate business needs—based on what will drive the most value for the Japan business. This includes defining the right questions, driving research and synthesis, and ensuring insights land in decision-making forums with clear implications and actions.

What you'll bring

• インクルージョンは当社が重視する価値観の一つであり、すべての候補者に対して有意義な面接体験を提供できるよう努めています。採用プロセス中に障害やその他の理由で配慮や調整が必要な場合は、採用担当者にご相談ください。
• 私たちは、多様性が強いチームを育む基盤であると考え、雇用主として機会平等を推進しています。多様性とインクルージョンを重視し、真摯な姿勢でその推進に取り組んでいます。人種、民族、宗教、肌の色、出身地、性別、性自認、性表現、性的指向、年齢、婚姻状況、軍歴、障害の有無に関わらず、一切の差別を行いません。
• You will help shape how Netflix identifies and creates “must-watch” moments, and how those moments drive audience growth and engagement.
• Proven track record of leading end-to-end Consumer Insight initiatives, including both strategic projects and high-impact business-driven work:
• problem framing
• stakeholder alignment
• research design and execution
• synthesis and landing insights into decisions
• Ensures work is timely, well-structured, and action-oriented, with clear impact on business outcomes
• Comfortable navigating ambiguity and driving clarity across cross-functional teams
• Significant experience in Consumer Insights
• Proven experience operating in a fast-paced, highly cross-functional, and globally distributed organization

Locations