Lush Handmade Cosmetics Verified 31h ago
Assistant Manager - Broadway Plaza
Walnut Creek, California, United States On-site
Salary not listedPaySalary not listed
TypeNot specified
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
The ASM supports the Shop Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.
What you'll bring
- 1-3 years managing or supervising in a retail environment
- Excellent listening and communication skills
- Excellent analytical, critical thinking and troubleshooting skills.
- Excellent organization and time management skills
- Strong customer service, supervisory and sales skills
- Knowledge and interest in skincare, natural beauty and ethical business
- Experience with consultation-based customer service models
- Ability to develop and train staff through positive coaching and feedback
- Proficient in excel, Microsoft suit, and adaptable to other systems as required
- Basic HR skills in hiring, scheduling, training, and performance management
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French or other languages