Remote jobs in San Francisco, CA

About the role

We're hiring a Senior Director of Product, Coverage to own coverage at PHIL end to end: the coverage engine (real-time benefit verification, prior authorization, and plan-specific appeals) and the product foundation it runs on, including the EHR, payer, and partner integrations that make it work. This is a general manager role with full ownership of outcomes and the freedom to pivot as we learn. It is not a project management or delivery-coordination role. You'll decide what we build, what we buy, and which partners we connect to, always in service of one question: how many more patients get covered and start therapy, and how quickly. Coverage determines how fast we can bring on new therapies and how well we serve patients, so this role is central to PHIL's growth and launch success right now. You'll report to the Vice President of Product Management and work closely with Business Development, Engineering, Design, and Pharmacy Operations. You'll lead strategy, requirements, and prioritization, while those teams bring the partner relationships, technical build, user experience, and operational expertise. This is initially a hands-on, senior-level individual contributor role without direct reports. As the business and function scale, there may be opportunities to build and lead a team based on evolving business needs.

What you'll bring

• Our strongest candidates are exceptional product strategists who can shape how an entire organization thinks and acts.
• They set direction with the C-suite, defend it under pressure, and still get into the details with engineers.
• We care most about strategic judgment, bias to action, and the ability to drive results in complex, regulated, high-stakes environments.
• 10+ years in product management, including at least 3 years turning business strategy into clear product requirements and outcomes
• A proven record of defining and driving product strategy in complex, regulated, or mission-critical domains, and of owning business outcomes end to end like a GM, with the ability to pivot when the facts change
• You drive strategy for the organization, not just your product area: you inform and mold business strategy, push back when needed, and bring solutions
• Strong executive presence: you can defend your ideas and thought process with senior leaders and the C-suite without getting ruffled, and you hold your ground when the evidence supports it
• You structure ambiguous problems well: you ask probing questions to understand the data, challenge averages, and break a problem into its key opportunity areas by understanding what each stakeholder group needs
• You listen, engage with pushback, and re-plan quickly when assumptions change
• A strong bias to action and a desire to solve problems.
• You move fast, to the point where you may occasionally need to be asked to slow down
• You've set and managed product KPIs and operational SLAs, and you're fluent with data

Benefits