Community & social services jobs in Chicago, IL

About the role

Kovler Center’s trauma-informed case management team works alongside participants as they stabilize and rebuild their lives. They help survivors unfamiliar with U.S. systems schedule appointments, complete documentation, arrange transportation, and overcome barriers to accessing essential services. Beyond crisis stabilization, the team supports long-term goals around education, employment, and community integration by connecting survivors with ESL classes, job training programs, and other community resources. The Bilingual Case Manager provides comprehensive, culturally responsive case management services to participants and their families. This role ensures equitable access to benefits, healthcare, and community resources by delivering services directly and supporting linguistically appropriate service coordination. This Position is a Union Position.

What you'll bring

• Language Skills: Excellent oral and written communication skills.
• Demonstrated competency in public speaking and strong interpersonal skills required.
• Computer Skills: Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange
• Windows operating systems
• and other software routinely used by Heartland Alliance.
• Mathematical Skills: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to problem solve.
• Demonstrated Commitment to Anti-Racism, Diversity, Equity, and Inclusion: Demonstrated commitment to anti-racism principles and the ability to apply an anti-racist lens to program design, implementation, and evaluation.
• Demonstrated commitment to the principles of diversity, equity, and inclusion.
• Cultural Humility: Demonstrates cultural humility, with a deep understanding of participant populations’ culture, traditions, and migration experience.
• Competencies:   To perform the job successfully, an individual should demonstrate the following competencies.

Benefits