Community & social services jobs in Chicago, IL

About the role

Basis Technologies' Talent and Development (T&D) team works to make our organization an engaging, inclusive home for Beeps to develop their careers and create positive change in the ad tech industry. T&D is made up of four collaborative teams: Talent Acquisition (recruits top talent for Basis), Talent Operations (provides benefits, payroll, perks, and a system support for Basis), Education and Development (leads training and education for Basis employees), and Talent Partners (heads up professional development, management resources, and employee relations). Collectively, T&D is determined to bring the Basis Manifesto and guiding principles to life through our culture and practices. This team cultivates Raving Fans by constantly ideating on how to ensure every current and prospective employee receives the best experience possible. The Talent Services Coordinator is responsible for executing key Talent Services processes across the employee lifecycle. This role processes HR transactions, responds to employee inquiries, supports HR technologies, maintains data integrity across systems, and provides administrative and operational support across Talent & Development.

What you'll bring

• Strong attention to detail with a commitment to data accuracy, operational excellence, and delivering high-quality work
• Ability to manage multiple priorities in a fast-paced environment while maintaining exceptional accuracy, organization, and follow-through
• Strong written and verbal communication skills with a service-oriented mindset and commitment to delivering a positive employee experience
• Curiosity and a continuous learning mindset, with a desire to understand processes, solve problems, and expand knowledge across Talent & Development operations
• Technology-savvy and adaptable, with the ability to quickly learn new systems, tools, and processes and identify opportunities to improve efficiency and service delivery
• Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.
• Commitment to creating inclusive, respectful environments where all voices are valued and supported.
• Previous experience in Human Resources Operations, Shared Services, or a related administrative or customer support role.
• Familiarity with HRIS platforms such as Workday, ADP, or similar systems.
• Experience supporting employee inquiries in a shared services, help desk, case management, or ticketing environment.
• This salary range reflects a typical compensation range for the role and level in most U.S. locations.
• Final compensation offered will depend on your location, experience, and skills.

Benefits