Customer service jobs in Charlotte, NC

About the role

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

What you'll bring

• Must be 18 years of age or older
• High School Diploma or equivalent required
• Fluency in both the English and Spanish language
• Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
• Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
• Excellent communication skills, both, oral and written
• Superb attendance, so you can be there when our customers need us

Benefits