It & cybersecurity jobs in Charlotte, NC

About the role

In this role, you will help shape the reliability strategy for critical network services at enterprise scale. You will influence how network reliability is measured, engineered, automated, and continuously improved while partnering across infrastructure, cloud, security, application, architecture, and business teams. This is an opportunity to drive modernization, reduce operational risk, and improve the stability of services that support critical business operations. Role Type: Individual contributor; this is not a people-manager role. Escalation Expectations: Provides senior technical escalation for critical incidents and high-risk changes. This role is expected to support critical incident response as needed; any recurring on-call rotation will be clearly defined before offer acceptance. This role is network-centric, with primary focus on routing and switching technologies, data center fabrics, WAN and campus networking, cloud and hybrid connectivity, load balancing, DNS, NTP, firewalls, automation, telemetry, monitoring, and observability tooling. Success in this role is measured by stronger reliability outcomes, improved operational readiness, and reduced network risk.

What you'll bring

• a.
• b.
• You should demonstrate principal-level technical depth, operational judgment, and cross-functional influence, including:
• 7+ years of experience in network engineering, reliability engineering, or network operations supporting business-critical enterprise network services.
• 5+ years of expert knowledge of routing, switching, TCP/IP, BGP, OSPF, high-availability design, and related network services including load balancing, DNS, NTP, firewalls, and network security.
• 5+ years of Proven ability to lead complex incident response, guide troubleshooting, restore service, and communicate clearly under pressure.
• 5 plus years of practical experience applying SRE or reliability engineering practices, including SLOs/SLIs, problem management, service health measurement, operational health metrics, and continuous improvement.
• 5 plus years experience improving operational stability and reducing repeat incidents through root cause analysis, post-incident reviews, corrective action planning, systemic remediation, and measurable recurrence prevention.
• 5 plus years experience owning corrective actions from post-incident review through implementation, validation, and closure.
• 5 plus years experience improving change success rates through risk assessment, peer review, validation testing, rollback planning, and post-change verification.
• 5 plus years experience conducting operational readiness reviews, production readiness assessments, failure-mode reviews, or service acceptance reviews.
• 5 plus years experience managing vendor escalations, product defects, support cases, and platform lifecycle risks that impact service stability.

Benefits

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