Owner Operator Support Specialist
Jacksonville, FLAll locationsJacksonville, FLOnsite in Jacksonville, FL On-site
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About the role
Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. As an Owner Operator Support Specialist, you will play a key role in supporting Landstar’s independent Owner-Operators, known as Business Capacity Owners (BCOs), as they begin their partnership with Landstar. You will serve as a primary resource for BCOs during their first 120 days, helping them understand Landstar’s systems, tools, processes, and revenue expectations while providing guidance and resolving day-to-day operational questions. You will conduct oral and written reviews at 45- and 90-day intervals to assess progress, address challenges, and provide additional coaching when needed. This role is ideal for someone who enjoys problem-solving, relationship-building, and helping independent business owners succeed in a fast-paced transportation environment.
What you'll bring
- High school diploma or general education degree (GED)
- One year of administrative customer support experience
- 1 year call center experience
- 1 year coaching/training experience