Hospitality jobs in Jacksonville, FL

About the role

The Manager, Restaurant Technology Delivery is responsible for leading the planning, delivery, deployment, and operational support of Restaurant Technology solutions across RBI restaurant operations. This role has primary responsibility for initiatives involving point-of-sale, back-of-house, labor, inventory, reporting, digital ordering, and other restaurant platforms. The successful candidate will lead cross-functional teams, vendors, franchisees, and field support partners to deliver scalable technology capabilities that improve restaurant operations and guest experiences.

What you'll bring

• 4+ years of experience in technology delivery, product ownership, project or program management, restaurant operations technology, or a related field
• Demonstrated experience leading complex technology implementations, integrations, pilots, or multi-location rollouts from planning through stabilization.
• Hands-on experience with restaurant technology platforms such as POS and back-of-house systems
• Experience coordinating vendors, implementation partners, franchisees, field teams, and cross-functional corporate stakeholders.
• Proficiency with project and product management tools such as Smartsheet, Jira, Monday, Confluence, or equivalent platforms.
• Strong analytical, organizational, and prioritization skills with the ability to manage multiple initiatives and make sound decisions in a fast-paced environment.
• Excellent written and verbal communication skills, including the ability to communicate effectively with technical teams, business leaders, vendors, franchisees, and restaurant operators.
• #FirehouseSubs
• Benefits at all of our global offices are focused on physical, mental and financial wellness.
• RBI's policy applies to all terms and conditions of employment.
• Accommodation is available for applicants with disabilities upon request.
• Bachelor's degree in Business, Computer Science, Information Systems, Project Management, or a related field preferred.

Benefits