Entry-level jobs in Atlanta, GA

About the role

Studio 613, Inc. Remote Opportunity - United State except CA, CT, MD, MA, NY, OR, and WI ​​We hire top performers with the motivation and the discipline to be the best of the best. We pride ourselves in providing stellar service and producing outstanding results for our clients and their customers. Who are we looking for?

What you'll bring

• Minimum 6 months customer service/technical troubleshooting expertise or proven technical ability
• A quiet workspace, ergonomic chair, and desk.
• Must be well organized, resourceful and have excellent communication & relationship building skills.
• Passion for customer service and ownership of the customer experience including comprehensive issue resolution
• Able to effectively tailor communication and style to differing audiences
• Able to self manage and work independently in a fast-paced, constantly changing environment
• Thrives on a team where expertise is shared and feedback is welcomed
• Effective time management including ability to multi-task, organize and prioritize
• Able to research and grasp technical information across multiple tools while talking with customers
• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges
• Always strive to ensure First Call Resolution (FCR) and complete Customer Satisfaction.
• Knowledge of labor and employment laws