It & cybersecurity jobs in Houston, TX

About the role

We are seeking an Associate IT Support Specialist able to contribute towards Beyond Finance’s ambitious growth. This is an in-office position, five days a week. You will be hands-on, focused on minimizing end-user downtime, optimizing production uptime and improving user experience.

What you'll bring

• 3 years of experience in IT support.
• You know how to quickly resolve issues with Windows/Mac hardware as well as networking issues.
• You have worked with some of the following, Call Center Software, SSO, MDM, Powershell, Bash, Google Workspace, Azure, OS Imaging, Windows, MacOS.
• You enjoy the challenge of solving a new problem and will take pride in understanding its cause and how to prevent it.
• You have experimented with (or are highly motivated to learn) scripting languages like Python, Bash, or PowerShell.
• You take the time to break-down complex technical issues and will provide guidance when appropriate to reduce future issues.
• You don’t wait for a task list
• you see a messy server rack or an outdated manual and work with a sense of urgency.
• The base annual salary range is listed below.
• This role is eligible for additional incentives, including an annual bonus.

Benefits