Jobs in Baton Rouge, LA

About the role

In all they do, our Contact Center Representatives strive to provide a “WOW” member service experience over the phone, and we are seeking someone who desires to do the same while helping our members on a path to financial wellness.

What you'll bring

• 1 year of customer service experience.
• A High School Diploma or equivalent.
• Excellent oral, written, and telephone communication skills.
• Strong problem-solving and member service skills.
• Working knowledge of Microsoft Office products, especially Word, Excel, and PPT.
• ▪ A dedicated workspace
• ▪ Not being a caretaker for any dependents (adult or child) for the entirety of the scheduled shift
• ▪ An environment free from loud noises or outside distractions
• ◦ The first 60 days will be on-site for training at our Corporate Campus located at 2675 O’Neal Lane in Baton Rouge.
• Prior experience in a contact center is preferred.

Benefits