Jobs in Bellevue, TN

About the role

The Retail Donor Specialist - Materials Handler Associate supports Goodwill’s donated goods operations by delivering an exceptional donor experience while safely receiving, handling, and moving donated merchandise through backroom operations, including the Donation Express Center (DEC). This role is responsible for donor engagement, material handling, trailer loading, and maintaining efficient workflow to support production and store replenishment. Under the direction of the store leadership, this role balances donor service, safety, productivity, and accuracy in a fast paced, high-volume environment. The Retail Donor Specialist - Materials Handler Associate operates in alignment with Goodwill’s mission of Changing Lives through Education, Training, and Employment and upholds the values of Teamwork, Respect, Uprightness, and Empowerment.

What you'll bring

• Consistently deliver the GREAT donor experience by Greeting donors promptly, offering donation Receipts accurately, providing Excellent Service, Assisting donors as needed, and Thanking donors sincerely for their support.
• Knowledge and Skills
• Ability to balance positive donor interactions with operational and backroom responsibilities throughout the workday.
• Ability to follow established operational standards, workflows, and safety procedures consistently.
• Ability to work safely and accurately in a fast-paced, high-volume environment.
• Ability to stand, walk, bend, lift, and move donated goods as required.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Experience in fast-paced, high-volume, quota/production or warehouse environments
• High school diploma or equivalent preferred.
• Previous experience in retail, donation intake, production, warehouse, or customer‑facing roles preferred, but not required.
• Preferred Education / Experience / Knowledge & Skills / Certifications & License
• Experience supporting donors/customers in a community-facing role while performing donation processing, material handling, or backroom operations preferred.