Security Guard
Nashville, TN On-site
Salary not listedJobFig found this opening at its original source and checks that it remains available.
About the role
The Security Guard is responsible for maintaining a safe and secure environment throughout Nashville Zoo and park grounds for guests, staff, volunteers, and animals. This position conducts routine patrols during assigned shifts to identify and respond to security, safety, and operational concerns, while providing excellent guest service and support. The Security Guard is responsible for safeguarding zoo property, facilities, equipment, and other organizational assets. This role also communicates and coordinates responses to severe weather events and actively participates in emergency preparedness, response, and evacuation procedures in accordance with established zoo protocols. This position requires flexibility in scheduling based on operational needs.
What you'll bring
- Strong customer service skills with a commitment to creating a positive experience for guests, including children, while representing Nashville Zoo professionally.
- Effective verbal and written communication skills.
- Strong conflict resolution and de-escalation skills.
- Sound judgment and the capacity to remain calm and professional during emergencies or high-pressure situations.
- Self-motivated and capable of working independently with minimal supervision.
- Ability to self-direct tasks while ensuring safety and productivity.
- Strong observation, situational awareness, and problem-solving skills.
- Accurate and timely completion of daily logs, incident reports, and other required documentation.
- Professional demeanor with a commitment to maintaining organizational standards, integrity, and confidentiality.
- Experience working collaboratively with diverse groups of guests, staff, volunteers, and external partners.
- Basic proficiency with computers, mobile devices, and radio communications.
- Flexibility to work evenings, weekends, holidays, and special events as needed.