Jobs in Bellevue, TN

About the role

This role exists to lead and manage backroom operations in support of the store leadership team by ensuring production goals and quotas are consistently met while maintaining cleanliness, safety, quality, and processing standards. The Retail Production Team Lead provides hands on leadership to all backroom staff, overseeing donation intake, processing, sorting, pricing, and material handling activities. This role ensures donations are safeguarded, donor experience expectations are upheld, and backroom operations run efficiently and compliantly, directly supporting store readiness, sales performance, and mission impact.

What you'll bring

• High School Diploma or equivalent required.
• One to two years of previous experience in production, warehouse, retail, or logistics environments required.
• Knowledge and Skills
• Excellent oral and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities and maintain accuracy in a fast-paced environment.
• Ability to learn and apply new processes, systems, equipment, and operational procedures.
• Ability to lead and motivate a diverse team while promoting a positive, inclusive work culture grounded in our Mission and TRUE Core Values.
• Ability to provide strong donor service, ensuring safe, friendly, and efficient interactions at the Donor Door.
• Ability to interpret and meet production metrics, KPIs, and performance goals.
• Ability to identify quality standards, classify goods accurately, and ensure compliance with CPSC and public protection requirements.
• Working knowledge of basic computer applications, including Outlook, Word, Excel, and online product research.
• Ability to train, coach, and develop team members in operational procedures and production standards.