Jobs in Carrollton, TX

About the role

We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.

What you'll bring

• Proven experience in customer service or front-line leadership
• Excellent communication (written and verbal), problem-solving, and interpersonal skills.
• Ability to multitask and thrive in a fast-paced, customer-facing environment.
• Strong organizational skills and attention to detail.
• Proficiency with fitness management software, social media platforms, and Microsoft Office Suite.
• Knowledge of fitness industry operations, including membership management and billing processes.
• Must Obtain a CPR certification within 30 days of employment. *
• Must attend EōS Ethos and Customer Service Training within 30 days of employment. *
• Ability to work in a gym setting
• move about club floors and rooms
• communicate with employees, members, and the public
• Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system

Benefits