Loss Analysis Business Analyst
Dallas, TXAll locationsDallas, TXRemote - Open Remote
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About the role
Selene is seeking a Loss Analysis Business Analyst to support the continued growth and development of its Loss Analysis department. This role is responsible for identifying, itemizing, and reporting mortgage servicing losses. The successful candidate will investigate the root cause of controllable loss drivers, including identifying any potential underlying operational, procedural, interdepartmental, or vendor-related process failures or gaps. They will then regularly communicate their findings to management, which will help drive continued process improvements across the organization. The Loss Analysis Business Analyst will act as an internal support for investor, agency, client, and regulatory audits. This includes researching findings, gathering supporting documentation, and assisting with audit rebuttals and responses.
What you'll bring
- Research investor, insurer, agency, regulatory, and internal servicing requirements to support findings.
- Experience with agency default claims processes, requirements, timelines and related servicing transactions is required.
- At least three (3) or more years of experience in mortgage servicing loss analysis, default claims, loan reconciliation, servicing audit, or a related analytical function.
- Direct FHA servicing, claims, audit, or loss analysis experience required.
- Experience performing loan reconciliations and researching servicing activity to determine & document root cause of controllable losses.
- Experience managing an individual inventory or pipeline while meeting service-level agreements, productivity expectations, and quality standards.
- Hands-on experience using MSP, MSP Director, or related ICE Mortgage Technology servicing platforms.
- Experience with other agency guidelines such as the VA, USDA, Fannie Mae, & Freddie Mac is a plus.
- FHA Subject Matter Expertise (SME).
- Experience with VA, USDA, GSE, or Mortgage Insurance claims a plus
- Direct mortgage servicing loss analysis experience.
- Experience with Proven Claims Platform