Customer Service Representative
Chandler, AZ, United States On-site
Salary not listedJobFig found this opening at its original source and checks that it remains available.
About the role
Assists customers with questions or issues regarding their accounts received via phone and/or correspondence. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. May require advanced knowledge of the organization, products and/or services. Must have good communication and problem-solving skills. May research issues or transfer to a research function. May involve cross selling or up selling of other financial products. Handles customer calls with somewhat more complexity.
What you'll bring
- Must have good communication and problem-solving skills.
- Candidates MUST have a completed 4 year degree course
- Highly motivated to build a career with the Client
- Able to work 40 hours per week (or more)
- Related experience in the field