Jobs in Fort Lauderdale, FL

About the role

The Assistant Operations Manager for the TownePlace Suites Fort Lauderdale West is the key individual in the organization's chain of command with complete responsibility for all activities at their hotel during the assigned shift. This position is responsible for ensuring outstanding guest service and effective operations of the front desk. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure guest satisfaction, positive team member relations and achievement of overall financial results.

What you'll bring

• Must have high attention to detail, good communication skills and leadership ability.
• Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving.
• Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B.
• High school diploma or GED required
• 2+ years of customer service and 1+ years supervisory/management experience required.
• Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests.
• Must be able to manage multiple priorities in a fast-paced environment.
• Demonstrates clear written and verbal communication skills.
• 2+ years of front desk experience in a hotel strongly preferred.
• college degree or equivalent experience preferred.

Benefits