204 U.S. Bancorp India Private Limited Verified 8d ago
Workday Production Support & Release Lead
Gresham, ORAll locationsGresham, ORIrving, TXAtlanta, GAHopkins, MNSan Francisco, CACupertino, CAChicago, ILCharlotte, NCCincinnati, OHDenver, COBrookfield, WI On-site
$119,765–$140,900 a yearPay$119,765–$140,900
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
This is an operations, reliability, and release-assurance leadership role, best suited to candidates from Workday Operations, ITSM, Release Management, SRE, or Test Automation backgrounds rather than traditional software engineering.
What you'll bring
- Bachelor's degree, or equivalent work experience
- Five to six years of relevant experience
- Required Skills & Qualifications
- Strong expertise in Workday Platform Administration, Production Support, Operations Management, and Service Delivery within large-scale enterprise environments.
- Experience managing Workday releases, upgrades, tenant strategy, environment management, and tenant refresh processes across multiple Workday domains.
- E xperience supporting Workday HCM, Finance, Security, Integrations, and tenant management in a production environment.
- Deep knowledge of Workday Security, Access Governance, Audit Controls, Compliance, Risk Management, and Enterprise Governance practices.
- Expertise in ITIL-based Incident Management, Problem Management, Change Management, Release Management, and Major Incident Response.
- Experience implementing automation, monitoring, observability, operational analytics, and continuous improvement frameworks to improve platform reliability and reduce operational risk.
- Strong understanding of Workday Integrations, APIs, Reporting, Data Flows, and Enterprise Platform Services supporting critical business functions.
- Proven ability to define and manage KPIs, SLAs, MTTR, service health metrics, operational scorecards, and executive-level performance reporting.
- Exceptional stakeholder management, vendor management, communication, and leadership skills with the ability to influence cross-functional teams and drive operational excellence across Technology, HR, Finance, Security, and Risk organizations
Benefits
401(k)Disability InsuranceLife InsurancePaid HolidaysParental LeaveRetirement Plan
Locations
Gresham, ORIrving, TXAtlanta, GAHopkins, MNSan Francisco, CACupertino, CAChicago, ILCharlotte, NCCincinnati, OHDenver, COBrookfield, WI