Jobs in King of Prussia, PA

About the role

The Crew Lead (House) will supervise the daily operations of their assigned guest-focused areas at Netflix House, which delivers on Netflix’s promise of immersive, story-driven excellence. This role focuses on our Fan (what we call our Guests) touchpoints throughout the operation, including greeters, ticketing, theatre operations, scanning, events, and supporting photo operations within Netflix House. You will be tasked with supervising, supporting, and providing feedback to fan-focused Crew Members, utilizing the necessary tools to help them succeed daily. The ideal candidate is a clear communicator and can prioritize daily tasks while delivering the best possible fan and employee experience. You will focus on pre-shift communications for your assigned Crew while assisting both your Supervisors and the Manager on Duty to uphold operational, safety, and fan service standards within your area throughout your shift. You will be expected to lead by example in real time by supporting the Crew as they rotate through workspaces. This on-site, hourly role reports to the Assistant General Manager with daily oversight by Attractions Supervisors, and is based in King of Prussia, PA.

What you'll bring

• Ticketing experience is a plus.

Locations