Associate Director, International Digital Marketing Patient Ecosystem Lead
Mettawa, IL, United States Hybrid
$141,500–$268,500 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
AbbVie is seeking a strategic and experienced Associate Director to join the international Exceptional Patient Experience (EPE) team, to lead the Digital Patient Ecosystem. As part of our International Operating model, this Digital Patient Ecosystem aims to enable International Brand Teams and Affiliates to create an exceptional patient experience patients prescribed our treatments, via our AbbVie Care Patient Support Programs (PSPs). AbbVie Care operates across 48 international markets, supporting patients across AbbVie’s international therapeutics portfolio of brands within our Immunology, Oncology, Neuroscience and Specialty franchises.
What you'll bring
- Bachelor’s degree in Digital Health, Life Sciences, or related Business Management field.
- At least 10+ years of leadership experience in digital health, or significant experience in bio-pharmaceutical Patient Support Program at key Affiliate or above-country levels.
- Experience (not necessarily full technical expertise) in Salesforce Health Cloud/Life Sciences Cloud or related Customer Relationship Management (CRM) technologies.
- Expertise in the delivery of digital programs with proven abilities to manage and optimize complex operations and workflows.
- Demonstrated ability to use data and analytics to drive actionable insights and decisions.
- Demonstrated experience with Artificial Intelligence (AI) platforms and fluency in AI literacy skills driving agility and quality of work processes.
- A strong track record of people leadership and talent development, to enable a culture of high performance.
- Strategic thinking, effective influencing skills, and strong execution capabilities are critical for success in this role.
- A master’s degree is preferred.