Quantitative Researcher, Commerce Product
Los Gatos Hybrid
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About the role
The Product Consumer Insights team uncovers compelling ways to attract and engage members around the globe. This Researcher role supports our Commerce team and is focused on understanding consumer perceptions and norms that may influence our plans, pricing, and longer-term business outlook. Specifically, this role will explore themes such as consumer value and willingness to pay, usage of competitor services, and industry norms and trends. This is an opportunity to lead innovative research with a demonstrable impact on a global scale. You will be responsible for defining, leading, analyzing, and socializing research studies that generate insights to empower business decisions across the company. You’ll partner with cross-functional teams passionate about delivering the most engaging, innovative, and inclusive experiences. This role is open to a hybrid remote/in office working model in our Los Gatos location.
What you'll bring
- Experience in product research, market research, and/or analytics, including hands-on experience leading end-to-end quantitative research studies (e.g., surveys)
- Self-starter and problem solver who loves “getting in the weeds” with quantitative data (including survey data, public “big data” repositories, and internal logged data)
- Experience with data querying, wrangling, analysis, and modeling
- proficient in SQL and R
- A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, design and execute studies, implement statistical approaches to analyze survey data, and synthesize findings
- Strong communicator with a bias toward action to proactively collaborate with multiple teams across the company
- Experience or interest in growth research
- Knowledgeable of relevant statistical concepts (significance testing, regression/linear models).
- Generally, our compensation structure consists solely of an annual salary
- we do not have bonuses.
- You choose each year how much of your compensation you want in salary versus stock options.
- To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range.