TrafficCast Verified 40h ago
Hardware and Software Support Engineer
Middleton, WI, United States On-site
$40,000–$50,000 a yearPay$40,000–$50,000
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
We are looking for a support engineer responsible for supporting, installing, configuring, and training of our BlueTOAD hardware and software products. You will be working alongside a small team of other support engineers and developers working on different aspects of the infrastructure. A commitment to collaborative problem solving, good communication, and the creation of quality deliverables, and world-class customer support is essential.
What you'll bring
- Minimum 3-years' experience in hardware and software support,
- Experience with networking technologies both hardware and software
- Familiarity with Git, GitHub, Jira, and Agile development methodologies,
- Familiarity with continuous integration,
- Self-motivated with the ability to focus on product delivery,
- Strong analytical, troubleshooting/problem solving skills,
- Well organized and ability to document processes.
- Preferred Bachelor’s Degree in Computer Science or related field,