Claims Specialist (Part Time)
Mississauga, Ontario, L5N0E8, CanadaAll locationsMississauga, Ontario, L5N0E8, CanadaRemote/ Hybrid (Mississauga Office) Hybrid
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About the role
We're looking for a Claims Specialist to own the carrier-side recovery process from the moment a claim opportunity surfaces to the moment the carrier pays out. This is a high-volume, detail-driven role. You'll be sorting through OS&D reports, chasing documentation, and going toe-to-toe with carriers who'd rather not pay. If you can hold a hundred moving pieces in your head at once, stay professionally relentless on follow-ups, and dig until you find exactly where in the supply chain something went wrong, read on. This role owns the full carrier lifecycle of a claim. You'll be given training on the tools (Monday.com and internal systems), but the judgment calls on liability, negotiation strategy, and escalation timing are yours to make. Every dollar recovered reflects your follow-through, and leadership will be looking at your closed files as the measure of the role. You'll own the recovery process end to end, not just a piece of it. This part-time role gives you real ownership over outcomes that matter to the business's bottom line, with the flexibility of a 20-hour week and the training to set you up for success from day one.
What you'll bring
- Exceptional organizational skills with proven ability to manage a high volume of emails and competing tasks
- Strong investigative mindset with the ability to analyze documents and photos to pinpoint supply chain failures
- Professional persistence and comfort with frequent follow-ups and carrier negotiations
- Ability to maintain accuracy and focus in a fast-paced, high-volume environment
- Ability to learn new software quickly (Monday.com training provided)