Jobs in Mississauga, Canada

About the role

: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. This team provides solutions that streamline internal processes, improve implementations and deliver scalable, autonomous services across our employee facing corporate platforms. We work closely with senior leadership, solution architects, and product teams to bring LLM-driven agents and intelligent workflows into production across a dynamic healthcare SaaS environment. This role exists to bring AI-powered automation into real-world use across our corporate platform. This role exists to bring AI-powered automation into real-world use across our corporate platform. It focuses on building intelligent workflows with leading enterprise AI platforms (primarily Microsoft Azure, alongside model providers such as Anthropic Claude and OpenAI) to streamline operations and enhance delivery. The position connects IT and operations with AI innovation to deliver measurable impact in a rapidly evolving environment.

What you'll bring

• Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent practical experience.
• Experience building AI-powered workflows using Azure AI Foundry, Copilot Studio and/or Now Assist.
• 3–5 years of experience in software or cloud engineering
• Exposure to AI agent orchestration or multi-agent systems
• Hands-on experience with Microsoft Azure services (Azure AI, Azure Functions, Logic Apps, Cognitive Services)
• Familiarity with retrieval-augmented generation (RAG) or vector database integration.
• Experience working with multiple LLMs (OpenAI GPT, Azure OpenAI, Gemini), prompt engineering, and AI-driven automation.
• Proficient in Python, C#, or JavaScript/ T ype Script
• 3-5 years' experience working in SaaS or enterprise environments.
• Familiar with CI/CD pipelines, Git, and cloud deployment practices.
• Strong problem-solving skills and eagerness to learn in a fast-moving environment.
• At PointClickCare, base salary is one of the many components that make up our total rewards package.

Benefits