Jobs in Mississauga, Canada

About the role

Reporting to the Director, Customer Business Development, this role is accountable for leading the development, coordination, and execution of the full customer business plan for Shoppers Drug Mart’s mass business, one of Revlon’s largest and most strategically important customer portfolios. The Senior Manager Customer Business Development serves as a key business leader, shaping an integrated Revlon and customer go-to-market strategy that drives profitable growth, strengthens customer partnerships, and delivers excellence in execution across head office and store environments. This role partners across multiple levels of the organization to influence decisions, align cross-functional teams, and ensure achievement of business objectives across a critical and complex mass-channel account.

What you'll bring

• Bachelor’s degree or equivalent in Commerce, Business Administration, or a related field, with 7+ years of progressive account management or customer business development experience within Beauty, CPG, and/or Mass channels, including leadership of large, complex, national mass customer accounts.
• Progressive experience leading strategic customer accounts
• Strong commercial acumen, including experience in joint business planning, customer strategy, forecasting, and financial management.
• Advanced negotiation, influencing, and communication skills, with the ability to build credibility across customer and internal leadership levels.
• Strong analytical capability, including use of syndicated data, point-of-sale data, and customer systems to identify opportunities and inform strategy.
• Ability to translate strategy into actionable, results-driven plans while balancing multiple priorities and deadlines.
• Demonstrated leadership in cross-functional environments, with the ability to align stakeholders, resolve issues, and drive execution.
• Strong customer orientation and business judgment, with the ability to anticipate needs, identify solutions, and act with ownership.
• Proven people leadership capabilities, including coaching, developing talent, providing timely feedback, and building high-performing teams.
• Ability to work independently in ambiguous environments, make sound decisions, and deliver with a high degree of accuracy and accountability.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location.

Benefits