Assistant Department Manager- Selling
00406 - EAST HANOVER O5 On-site
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About the role
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape. We are looking for a reliable, driven, and team-oriented Selling and Service Supervisor (SSS) to join our team. As the Supervisor, you are responsible for ensuring delivery of exceptional customer service and the achievement of sales goals and key selling metrics. The Supervisor is responsible for driving sales and profit by developing the selling skills and behaviors of the Selling Specialists through training and holding associates accountable on processes, tasks, and product knowledge. You will enhance selling and service standards by creating a friendly environment, responding to customer needs directly or through other associates, resolving customer service issues, and supporting associates in delivering exceptional service. The Supervisor has overall responsibility for store sales associates, day-to-day front-line supervision, and task completion. Become an expert within the off-price luxury market by staying up-to-date on product knowledge and become the driving force behind our sales by enhancing the Saks OFF 5TH clienteling experience. If you are a natural at building relationships, have an eye for style, and possess an engaging and upbeat personality - this is definitely an opportunity for you to shine! You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue
What you'll bring
- High School Diploma or equivalent required
- 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results
- Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks
- Ability to train and coach associates on selling behaviors to ensure high performance
- Flexibility to work evenings, weekends and public holidays
- 4 year degree or relevant work experience preferred