Training Administrative Assistant
Hybrid - New Hope, PA Hybrid
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About the role
Tenna is searching for a Training Administrative Assistant to keep our Learning and Development programs running smoothly from end to end. You will coordinate enrollment and scheduling for internal and external training, prepare materials and set up sessions, run point on virtual platforms while classes are live, and keep certification and compliance records accurate and audit-ready. You will also own the reporting layer, pulling participation, completion, and evaluation data into recurring dashboards that helps us understand what is working. On the logistics side, you will manage our travel booking vendor relationship and coordinate travel for candidates, guests, and employees attending training events. This role requires strong administrative experience, comfort with learning management systems and virtual platforms, and real skill in Excel and reporting. If you are organized, detail-driven, and are excited to take ownership of all the moving pieces so instructors and learners can focus on the training itself – this might be the role for you.
What you'll bring
- 2+ years of administrative, coordination, or program support experience
- Strong proficiency with Microsoft Office, particularly Excel and Outlook is required.
- Hands-on experience with a learning management system or comparable training platform, including course setup, learner assignment, and reporting.
- Demonstrated experience building reports and working with data, including pivot tables and charts.
- Experience supporting live virtual sessions on platforms such as Zoom, Microsoft Teams, or Webex, with the ability to troubleshoot access and audio issues in real time.
- Strong organizational and project coordination skills, with the ability to manage competing priorities and firm deadlines.
- Excellent written and verbal communication skills, with a service-oriented approach to employees, instructors, and external partners.
- High attention to detail and accuracy in recordkeeping, particularly for compliance and certification documentation.
- Sound judgment and discretion when handling confidential employee information.
- Self-directed and resourceful, comfortable owning logistics without close supervision.
- Experience supporting compliance, certification
- High school diploma or equivalent required