Athene Employee Services, LLC Verified 14h ago
Contact Center Representative (2K Sign on bonus)
West Des Moines, Iowa On-site
Salary not listedPaySalary not listed
TypeFull-time
Work settingOn-site
Verified listing
JobFig found this opening at its original source and checks that it remains available.
About the role
As a Contact Center Representative, you will be our front line of outstanding service!
What you'll bring
- Drive.
- 1+ years of customer service experience required
- Ability to multi-task and navigate multiple administrative systems required.
- Effective verbal and written communications, with shown success explaining concepts and processes to a diverse customer base.
- Demonstrated success researching and effectively applying available knowledge and product resources in various situations and respond to change in a positive manner.
- Ability to learn and retain a large amount of detailed information within a short period of time.
- Ability to optimally handle heavy call volumes and meet attendance and punctuality standards.
- Ability to understand and explain simple to sophisticated tax calculations and regulations related to annuity products, contracts, and disbursements.
- Discipline.
- Confidence.
- Focus.
- Commitment.