Jobs in Seffner, FL

About the role

The Service Dispatcher is the coordination point between the Service Advisor and the technician team. This role receives completed repair orders, assigns them to the appropriate technician based on skill level, certification, and current workload, and manages the flow of work through the shop so jobs move efficiently from write-up to completion. The Dispatcher does not diagnose or repair units but owns the scheduling logic that determines who works on what, and when.

What you'll bring

• High school diploma or equivalent required
• Working knowledge of RV systems and technician skill tiers sufficient to match jobs to the right tech &mdash
• does not need to perform repairs.
• Strong organizational skills
• comfortable managing a high volume of moving jobs at once under time pressure.
• Clear, professional communicator &mdash
• will be the daily go-between for Advisors, Technicians, and Parts.
• Basic math proficiency for time/labor calculations and job costing.
• Comfortable with DMS/shop management software (e.g., ADP, Dealertrack, or equivalent)
• will train on CIRV systems.
• Valid driver's license in good standing (may be required to move/spot units).
• 1–2+ years in a dealership service department (RV, automotive, marine, or powersports) in a dispatch, advisor support, or shop coordination role preferred.

Benefits