Sr AI Operations Manager
Stamford, CT, United States Hybrid
$140,000–$160,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
We are seeking an operational leader to oversee the implementation of artificial intelligence (AI) capabilities within Global Media Operations (GMO). This new role will be responsible for deploying AI-driven technologies that reduce manual touchpoints across the operation in alignment with our LRP. These solutions will power automation and innovation, increase productivity, improve scalability, and support 24x7 operational teams. We are looking for someone with foundational experience working within the media industry and who is passionate about technology, including AI and automation. A successful candidate will strive to understand a variety of operational workflows, collaborate to get things done across a matrixed organization, and communicate effectively across multiple levels of the organization. Blending an understanding of operational workflows, project management, AI tooling, and business acumen, the ideal candidate will effectively utilize their diverse skillset to transform GMO through AI and automation. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
What you'll bring
- We are looking for someone with foundational experience working within the media industry and who is passionate about technology, including AI and automation.
- 12+ years of relevant experience in media, with experience delivering complex operational or automation projects
- 2+ years of relevant experience owning a portfolio of initiatives and prioritizing work based on business impact
- Demonstrated ability to influence product roadmaps and align cross-functional stakeholders
- Strong proficiency in workflow documentation, technical analysis, project management, and product roadmaps
- Strong executive communication skills with the ability to translate complex initiatives into business value
- Background in television, film, or digital media distribution
- Bachelor’s degree in a media-related field preferred
- Experience with project management and workflow systems and tools (Lucidchart, Airtable, Smartsheet, Microsoft Office 365)
- Acute attention to detail
- Good interpersonal communication skills
- Comfortable compiling regular updates and presentations for an executive level audience