WFJ Retail Marketing & Client Experience Executive
Dubaï Hybrid
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About the role
At CHANEL, the art of creation, exceptional service and the pursuit of excellence are at the heart of everything we do. Reporting to the Watch & Fine Jewelry (WFJ) Senior Marketing Manager, the Retail Marketing & Client Experience Executive plays a key role in bringing our Retail Marketing and client experience strategy to life across our WFJ boutique network. Acting as a strong link between the regional office and our boutiques, this role combines office-based coordination with regular on-site presence, spending approximately 2 days per week in the office and 3 days across our three boutiques. You will coordinate boutique marketing activations and events, hospitality, client treatment and gifting initiatives, while working closely with retail and all WFJ teams to translate client insights into relevant and impactful client activations. As a WFJ Retail Marketing & Client Experience Executive at CHANEL, you will be part of a creative and driven team shaping the future of luxury in the region. You will gain valuable experience in Retail Marketing & Client Experience, developing both your technical and interpersonal skills as you help bring CHANEL's vision to life.
What you'll bring
- Bachelor's degree in Marketing, Business or a related field.
- Minimum 3 years of relevant experience in Retail Marketing, Client Experience, CRM, Events or Luxury Retail.
- Excellent written and verbal communication skills in English.
- Strong proficiency in Microsoft Office, particularly Excel and PowerPoint.