AI Ops Engineer (Business Operations)
London, England, United Kingdom On-site
£60,000–£85,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
We’re looking for an AI Ops Engineer to build the internal systems that help Kernel scale without adding unnecessary manual work. You’ll work across GTM, Marketing, Customer Success and Operations - finding the highest-leverage problems and building practical AI-powered workflows. This is a hands-on builder role. You’ll take ideas from a vague business problem to a tool or workflow that people use, then maintain and improve it in production. You’ll choose the fastest sensible approach for each problem - coding agents, automation platforms, APIs, data pipelines or lightweight code. You’ll report to Arvin Ashrafi, Head of Finance & Operations , and partner closely with GTM, Marketing, and Customer Success leadership. ❌ This role is definitely not for you if you:
What you'll bring
- you’ve built tools, automations or AI workflows that people use every day
- Around 2–5 years of experience is typical, but what you’ve built matters more than your years.
- Ex-founders welcome
- Experience inside a high-growth startup,
- Curious about sales: you’re keen to learn how our BDRs and AEs work, and how Salesforce is set up, before you build for them
- AI-tool obsessed: you are constantly testing new models, agents, MCPs and workflows, and you have the judgement to turn them into reliable systems that people actually adopt
- Strong data instincts: you can turn fragmented, messy information into reliable workflows and create feedback loops that keep it trustworthy
- Can’t unsee inefficiency: you see the company as a connected system
- when you find a broken or unnecessarily manual process, your instinct is to understand it, build the fix and make sure it sticks
- ideally inside a small, fast-moving startup.