Senior Client Service Representative | Customer Service [COC0025222]
Charlotte, NC, United States Remote
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About the role
ProSidian Seeks a Senior Client Service Representative | Customer Service [COC0025222] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0 We seek 222 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Customer Service Functional Area Professional - Client Relationship Management Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.
What you'll bring
- ---------- ------------ ------------
- Senior Client Service Representative
- Customer Service [COC0025222].
- 5+ years client service experience.
- Education / Experience Requirements / Qualifications
- This position aligns with functional/technical service requirements and client engagements in the Government And Public Services Client Industry Sector: Government And Public Services (GPS) Sector Group: Driving Excellence In Service Delivery Through Government And Public Services Innovation And Partnership.
- Customer Service [COC0025222] Candidates shall work to support requirements for Customer Service Functional Area Services and shall work as a Senior Client Service Representative
- Primarily focused on Professional and Management Development Training initiatives and aligned with 222 activities 222 Functional Area Activities.
- Negotiation, communication, account management.
- Client advocacy, relationship building, adaptability.
- Ancillary Details Of The Roles
- May handle contract renewals.