Customer service jobs in Las Vegas, NV

About the role

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram .

What you'll bring

• We are always looking for amazing talent who can contribute to our growth and deliver results!
• Geotab is seeking a Technical Support Specialist who will provide expert technical assistance to customers and partners, diagnosing and resolving complex hardware and software issues for Geotab products (including GO devices and the MyGeotab platform) as well as integrated partner technologies.
• If you love technology, and are keen to join an industry leader - we would love to hear from you!
• You will need to work closely with customers, partners, and internal technical teams to escalate complex issues and collaborate on solutions for cameras, keyless systems, and other integrated technologies.
• Post-Secondary Diploma or Degree in Engineering, Computer Science, or a related field highly valued
• 1-3 years of experience in a customer service or technical support capacity
• 1-3 years of experience troubleshooting technical hardware and/or software issues
• Expert-level Excel skills including creation of pivot tables and reports
• Working knowledge of programming languages such as SQL, Python, C#, or JavaScript highly valued
• Working knowledge of data warehouses such as Google BigQuery highly valued
• Technical competence using Google Suite for business (Sheets, Docs, Slides)
• Comfort speaking with customers by telephone, email, and chat

Locations