Entry-level jobs in Phoenix, AZ

About the role

The Application Support Specialist provides technical support to end users for a variety of Arizona Department of Education applications.

What you'll bring

• Associates degree or equivalent from a technical school
• Minimum of 1 year technical help-desk work experience required
• Basic technical knowledge of databases, networking, web servers, computer hardware and browsers required
• Demonstrated ability to use discretion and make sound decisions
• Ability to excel in a collaborative and distributed team environment
• Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues
• Ability to work under pressure
• Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs
• Proven strong problem-solving skills, troubleshooting, and root cause analysis
• Excellent written and verbal communication skills
• Strong aspiration to learn new technologies
• Proven strong relationship-building and communication skills with team members and business users