Engineering Program Director - Americas Distribution Quality Operations
Memphis, Tennessee, United States of America On-site
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About the role
Act boldly. Compete to win. Move with speed and decisiveness. Foster belonging. Deliver results…the right way. That’s the Medtronic Mindset — our cultural norms. Our brand is rooted in action, not just words. The Medtronic Mindset defines the expectations of our culture. Every person here plays a role in bringing it to life. We recognize your extraordinary potential to ensure future generations live better, healthier lives. The Engineering Program Director, Distribution Quality Operations for Americas is responsible for leading and executing complex global quality programs that support distribution operations and operating unit requirements. This role serves as the primary program manager for Americas product rework initiatives, cosmetic fix programs, Product Hold Order (PHO) activities, and distribution supplier quality oversight. The position requires strong cross-functional leadership to coordinate activities across Operating Units, Distribution Centers, Supply Chain, Regulatory Affairs, Manufacturing, Quality, and third-party logistics partners. The Program Director ensures programs are executed in compliance with quality system requirements, regulatory expectations, and business objectives while driving efficient product disposition and distribution continuity. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). This position is eligible for an annual long-term incentive plan.
What you'll bring
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- Partner with Operating Units to define, document, and drive approvals of business, quality, and regulatory requirements for product rework and cosmetic fix activities.
- Lead change control activities associated with global distribution and rework initiatives.
- Ensure documentation packages, risk assessments, validation requirements, and implementation plans are completed and approved in accordance with Quality System requirements.
- Support development and maintenance of procedures, work instructions, and program documentation.
- Lead execution of Product Hold Orders affecting Americas Distribution sites.
- Coordinate inspection, sampling, segregation, containment, disposition, rework, scrapping, and shipment activities.
- Ensure PHO activities are executed in accordance with approved procedures, regulatory requirements, and operating unit instructions.
- Facilitate communication between operating units, distribution centers, quality teams, and supply chain stakeholders.
- Provide reporting and status updates on hold order progression, product disposition decisions, and completion activities.
- To be considered for this role, please ensure the minimum requirements are evident on your resume.
- Requires a Bachelors degree in Engineering or Technical Sciences with 10 years of relevant work experience in Supplier Quality Execution and Project Management in a highly regulated industry and 7+ years of managerial experience, OR advanced degree in Engineering or Technical Sciences with 8 years of relevant work experience in Supplier Quality Execution and Project Management in a highly regulated industry and 7+ years of managerial experience