Full-time jobs in Phoenix, AZ

About the role

Apply to: http://www.cox.com/aboutus/careers/search-jobs.cox Job Number: 157321 Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell. We offer... A Technical Support Representative is part of a supportive, service-oriented team that:

What you'll bring

• 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues.
• 6 or more months experience working in a position that requires meeting sales goals.
• Keen aptitude for helping customers and a customer experience focus.
• 1 to 2 years of work experience in a customer service role, not specific to just Call Center.
• Enthusiastic and personable, with the ability to adapt and thrive in constant change.
• Previous telecommunications experience.
• Strong computer skills and be able to navigate through multiple screens.
• Bilingual skills in English/Spanish (ability to read, write, and speak fluently) may lead to additional opportunities/incentives.

Benefits