Hospitality jobs in Colorado Springs, CO

About the role

As a Conference Services Concierge, you will assist the Conference Manager and Catering Sales Manager coordinating all aspects of on-site meetings, weddings, and conference events to meet our luxury Broadmoor standards. Join the team at the world’s longest-running Five-Star, Five-Diamond Resort. At The Broadmoor, we invest in your future with comprehensive benefits, professional growth, and mentorship from top industry experts.

What you'll bring

• Associate’s degree (A.A) from a two-year college/technical school.
• however, an equivalent combination of relevant education and professional background will be considered.
• A valid driver’s license is required, as this role may involve transporting equipment across the Resort.
• Please note that all employees operating Broadmoor vehicles must be at least 18 years of age.
• Ability to utilize Microsoft Office tools for documentation and email communication, property management, Spreadsheets, Database software, AS400, DELPHI and Social Tables.
• Ability to plan, prioritize and organize work assignments for self and the event managers you support.
• Ability to resolve problems and exercise good judgment when event manager is not available to you.
• Ability to focus attention on details.
• Ability to create and read a Banquet Event Order (BEO), as well as read between the lines of a BEO to ensure all items listed or needed/anticipated are provided
• Ability to maintain strict confidentiality.
• A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless collaboration.
• Excellent communication skills, negotiation, conflict resolution and ability to work in fast-paced environment.

Benefits