Onsite Mission Operations & Technical Support Specialist
Melbourne, Florida, United States On-site
$85,000–$100,000 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
ENSCO, Inc. is seeking an Onsite Mission Operations & Technical Support Specialist to support a customer in Melbourne, Florida. This role serves as a trusted bridge between mission users, customer leadership, and ENSCO software and engineering teams. The specialist will help ensure that our capabilities are operationally ready, aligned with mission workflows, securely supported, and effectively adopted by the user community. The successful candidate will combine national-security mission experience with strong technical troubleshooting, system sustainment, configuration control, documentation, and communication skills. The position emphasizes onsite customer support, operational reliability, user engagement, and coordination of issue resolution across mission and technical teams.
What you'll bring
- experience interpreting system status, failures, and technical performance information. • Experience developing and maintaining technical documentation, status reports, configuration records, procedures, or training materials. • Ability to brief coworkers, mission users, technical teams, and senior leaders clearly and confidently. • Proven ability to work independently, lead or facilitate small teams, and collaborate with geographically or functionally distributed stakeholders.
- Position Contingent Upon Contract Award: No
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- This position may require the ability to access to U.S. federal facilities.
- In accordance with the Department of Homeland Security’s enforcement of the REAL ID Act, as of May 7, 2025, individuals must present a REAL ID-compliant form of identification or an acceptable alternative to gain entry.
- For a list of acceptable forms of identification, please click here.
- Prior international treaty-monitoring, material-sampling, sensor, intelligence, or comparable national-security mission experience. • Experience sustaining globally deployed mission equipment or services, coordinating preventive and emergency maintenance, and providing remote operator support. • Software configuration or change-management experience involving complex legacy systems, databases, or multi-language software environments. • Experience analyzing complex technical data and translating field or user needs into system, interface, workflow, or capability requirements. • Security+ certification or the ability to obtain Security+ within 90 days of employment. • Familiarity with Agile development and modern software-delivery concepts, including RESTful APIs, CI/CD pipelines, infrastructure as code, automated testing, and secure software-development practices. • Advanced proficiency with Microsoft Office Suite
- experience improving or automating recurring reporting and documentation tasks.