Jobs in Chandler, AZ

About the role

Company Description Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom’s areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description • Help customers integrate client’s silicon and software offerings into their products.  • Debug/Root Cause analysis of build/networking/streaming/application/integration issues with drivers and complex software stacks  • Work directly with customers on reproducing/resolving bugs and integration related issues.  • Create and perform high level acceptance testing on software releases before shipping to service providers, OEMs and ISVs  • Update documentation, including release notes, customer communications, design collaterals  • Contribute to SW and HW product development by providing tech feedback to Intel product teams.  • Provide technical training, consultation, and hands-on assistance to customers in areas of architecture, technologies, code development, and integration of key features.  • Address performance issues, and prepare collateral material  Qualifications *BS in Computer Engineering, Electrical Engineering, Computer Science or related discipline  *3+ years of relevant experience working with embedded systems, set top boxes (STB), development, validation, and/or debug of embedded software  *3+ years' experience in the following:  • Debugging, replicating and determining root cause problems running complex software stacks  • Linux OS, drivers and C/C++  • Broadband network communications  • Knowledge of network protocols and stacks such as TCP, UDP, SNMP, IPv6, Gateway, L2 Switch, VLANs, etc.  • Knowledge of Cable related technologies such as DOCSIS  • Performance profiling and hotspots analysis  • Bootloaders and board support packages.  • Ability to support customers on a variety of disparate issues at the same time Additional Information

What you'll bring

• BS in Computer Engineering, Electrical Engineering, Computer Science or related discipline
• 3+ years of relevant experience working with embedded systems, set top boxes (STB), development, validation, and/or debug of embedded software
• Debugging, replicating and determining root cause problems running complex software stacks
• Linux OS, drivers and C/C++
• Broadband network communications
• Knowledge of network protocols and stacks such as TCP, UDP, SNMP, IPv6, Gateway, L2 Switch, VLANs, etc.
• Knowledge of Cable related technologies such as DOCSIS
• Performance profiling and hotspots analysis
• Bootloaders and board support packages.
• Ability to support customers on a variety of disparate issues at the same time