Jobs in Dubai, United Arab Emirates

About the role

We are looking for an experienced Enterprise Account Manager (also referred to as Senior Key Account Manager) to own one of Servme's most valuable relationships.

What you'll bring

• 6+ years of experience in key/strategic account management, enterprise customer success, or client- facing commercial roles
• Proven experience managing and growing large, complex, multi-site accounts (hotel groups, F&B chains, or similar).
• Strong track record of expansion revenue generation: upsell, cross-sell, and multi-site rollout.
• Comfortable operating as a dedicated, embedded partner to a small number of high-value clients, rather than managing a broad book of business.
• Confident engaging senior stakeholders (Director level and above), including in hospitality operations, IT, and procurement.
• Excellent relationship-building, negotiation, and executive communication skills.
• Data-driven approach to tracking account health and growth metrics.
• Fluency in English and Arabic required.
• Willingness to travel regularly to client properties.
• Highly proactive, entrepreneurial, and comfortable owning outcomes with a high degree of autonomy.
• ideally within SaaS or hospitality tech.
• French is a plus

Benefits