Jobs in Dubai, United Arab Emirates

About the role

As a Salesforce Business Architect, you will operate at the intersection of business consulting, process architecture, and Salesforce solution design. You will lead clients from abstract business vision to structured, implementable requirements, ensuring alignment between business objectives and Salesforce capabilities. You will play a critical role in shaping enterprise-wide process transformations, defining business architectures, and enabling scalable Salesforce programs across multiple clouds. This role requires client-facing consulting professional who combines deep industry understanding, strong process modelling skills (BPMN), and hands-on Salesforce functional expertise to drive measurable business outcomes.

What you'll bring

• Lead structured discovery and stakeholder workshops to define business objectives, pain points, and transformation opportunities.
• Translate business intent into capability models, BPMN process architectures, epics, and user stories.
• Define future-state operating models and end-to-end process designs aligned to Salesforce best practices.
• Own requirements lifecycle management from ideation to backlog refinement, prioritization, and acceptance criteria.
• Ensure end-to-end traceability from business outcomes to solution design and delivery.
• A consulting-led Business Architect with strong domain understanding and executive presence.
• Comfortable engaging C-level stakeholders, translating strategy into executable solutions.
• Able to operate across strategy, functional design, and delivery governance.
• Structured, outcome-oriented, and skilled at simplifying complex business problems.
• Proactive and entrepreneurial, with a focus on long-term client value and growth.
• 8+ years of experience as a Business Architect, Functional Lead, or Senior Consultant in Salesforce or digital transformation programs.
• Strong client-facing experience, leading workshops, stakeholder alignment, and requirements definition.

Benefits