Jobs in Gwinnett County, GA

About the role

The Technical Operations Trainer role is responsible for developing, managing, and delivering comprehensive training programs that support the operations, maintenance, safety, and administrative processes of QTS regional data center facilities. This role blends hands-on technical instruction with program management to ensure Facilities Operations team members are consistently trained, competent, and compliant, enabling safe, reliable, and efficient data center operations.

What you'll bring

• Minimum of 5 years of experience in operations and maintenance within a critical environment (data center, nuclear, power generation, or similar).
• Minimum of 3 years of documented instructional experience, technical training, or facilitation.
• Demonstrated ability to manage programs in a matrixed environment—balancing standardization with regional execution.
• Data center experience preferred.
• 3+ years of experience creating and delivering technical instruction and/or structured technical training programs.
• Bachelor’s degree in engineering, information technology, facilities management, or a related field.
• Certifications in training, instructional design, facility management, or related areas.