Jobs in La Jolla, CA

About the role

We are seeking a highly skilled and compassionate Patient Care Services Representative II to join our team in a hybrid Medical Assistant (MA) and Patient Services Representative (PSR) role. This unique position blends front office administrative duties with back office clinical support, ideal for someone who thrives in a dynamic and patient-centered environment. This role is non-exempt (hourly) and full-time, working 40 hours per week, Monday through Friday . This role will be based in La Jolla . The ideal candidate is adaptable and enjoys collaborating across multiple sites to ensure seamless operations and excellent patient experiences. We are seeking a highly skilled and compassionate Patient Care Services Representative II to join our team in a hybrid Medical Assistant (MA) and Patient Services Representative (PSR) role. This role is non-exempt (hourly) and full-time, working 40 hours per week, Monday through Friday .

What you'll bring

• High school diploma or equivalent required.
• 3+ years of experience in a front desk, medical receptionist, or Medical Assistant (MA) role.
• Certified or Licensed Medical Assistant (California), if performing clinical duties.
• CPR certification (or willingness to obtain upon hire).
• Strong interpersonal, customer service, and communication skills.
• Excellent organizational and multitasking ability in a clinical setting.
• Knowledge of medical terminology and EHR systems.
• Familiarity with HIPAA and OSHA compliance standards.
• Ability to remain composed in fast-paced and emergency situations.
• Commitment to patient confidentiality and high-quality service delivery.
• Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable.
• Experience with insurance verification, scheduling, and electronic health records preferred.

Benefits