Client Support Manager
Buffalo Grove, Illinois, United States Hybrid
$79,200–$89,250 a yearJobFig found this opening at its original source and checks that it remains available.
About the role
The Client Support Manager (CSM) is responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients. To be successful, the CSM will gain an intimate understanding of their clients’ programs, competitive landscape, and business goals. The CSM will have a positive relationship with client contacts and decision-makers. The CSM must balance being an advocate for the client and Onbe. A successful CSM understands Onbe's strategic direction and effectively identifies new opportunities within existing clients, and knows when and how to collaborate with Sales. This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role.
What you'll bring
- The CSM must balance being an advocate for the client and Onbe.
- Excellent communication and relationship-building skills.
- The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand.
- Our job titles may span more than one career level.
- All candidates are encouraged to apply.
- At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things.
- For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better.
- Our definition of success includes celebrating differences and affirming belonging.
- To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.
- We believe that the recruiting phase is only the very beginning of diversity and inclusion.
- At Onbe, we’re constantly evolving the way we celebrate diversity every day and in everything we do.
- With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.